Affiliate

The Affiliate screen gives your organization a referral link and shows what it has earned. Everyone in the organization can open it. Requesting a withdrawal needs the owner, admin or billing role.

The programme may not be available on your installation. When it is not, Affiliate is not in the menu, and the screen itself reads "The affiliate programme is not open". The menu item, your link and your earnings appear if it opens later.

Share your referral link

The first panel states the terms that apply to you: the commission percentage, how many months it runs after an organization signs up, and how many days after each payment the commission is booked.

Your link is shown below the terms. Press Copy and share it. An organization created by someone who followed the link is referred by you. An organization cannot refer itself: a link followed by a member of your own organization does not count.

A referral changes nothing for the organization you referred. It pays the same prices.

How commission is earned

For the months the terms give, each paid top-up by a referred organization earns you the stated percentage of what it paid for credit, net of any refund. The commission is added to your balance as credit once the payment has stood for the number of days in the terms. It appears as a commission entry in the ledger on the Credits screen, and you can spend it like any other credit.

Follow your earnings

Four figures summarise the programme:

• Organizations referred: how many organizations signed up with your link.
• Earned: commission already added to your balance.
• On the way: commission on recent payments that has not yet been booked.
• Withdrawn: commission you have taken out as money.

Withdraw commission as money

Earned commission can be paid out instead of spent.

1. Under Withdraw commission as money, check the two figures in the text: how much you can withdraw, which is your earned commission less what you have already withdrawn, and the minimum for one withdrawal.
2. Enter the Amount (USD).
3. Press Request withdrawal.

The amount leaves your balance at once. Our finance team then confirms your payment details by e-mail and pays it. Payment details are not entered in the console.

A request is refused, with the reason shown, if the amount is below the minimum, more than your withdrawable commission, or more than the paid credit in your balance.

Each withdrawal is listed below the form with its amount, the time you asked and a status:

• requested: waiting for finance.
• approved: accepted and about to be paid.
• paid: paid, with the payment reference shown beside it.
• rejected: not paid. The amount has been returned to your balance, and the reason is shown beside it.

The general rules of the programme are in Billing basics.